Job Posting
Case Manager
Position: Case Manager
Reports To: COPE Program Coordinator/Grant Writer
Department: Seminole Nation COPE Program
FLSA Status: Exempt
Job Purpose:
The purpose of this position is to conduct brief screenings of clinic referrals, arranging for intensive outpatient therapy, obtaining alternative resources, reviewing charts and records, tracking and following patient’s progress, initiating and maintaining case management documentation in accordance with the objectives of the Seminole Nation COPE Program.
Job Duties:
• Accomplishes clients’ care by assessing treatment needs; developing, monitoring and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
• Admits new clients by reviewing records and applications, conducting orientations.
• Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
• Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
• Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
• Maintains clients’ records by reviewing case notes, logging events and progress.
• Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
• Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
• Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
• Improves treatment results by studying, evaluating, and redesigning processes; implementing changes; rewriting policies and procedures.
• Meets budget by monitoring expenses, implementing cost-saving actions.
• Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Travel if necessary to meet grant requirements.
• Perform other duties as assigned.
Knowledge, Skills and Abilities:
• Conducting initial comprehensive assessments for client needs and support systems.
• Evaluating client needs in order to provide a personalized plan.
• Providing proper education on risk prevention to patients, their families and support groups.
• Ensuring clients’ compliance with medication and care plans.
• Helping clients make informed decisions by acting as advocates regarding treatment options.
• Promoting cost-effective and quality intervention programs.
• Organizational and decision-making skills.
• Time management skills.
• Tolerance and conflict resolution skills.
• Autonomy, mentorship, and cultural sensitivity.
• Patience and strong attention to detail.
• Computer literacy includes use of record-keeping software.
Work Environment:
• Work is performed in an office environment.
• Duties of the position will require some travel.
• Evening, weekend, and/or holiday work may be required.
Physical Demands:
• Must be able to sit, stand, stoop, bend or kneel for long periods of time.
• Sitting or standing or walking for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing and visual acuity.
Minimum Qualifications/Requirements:
• Bachelor’s Degree in a behavioral science field from an accredited university required, Master’s Degree preferred.
• Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.
• Understand principles, practices and techniques of grant project planning, development, evaluation, procedures of budget preparation and monitoring, and contracted services.
• Immediate to advanced computer skills (Word, Excel, Power Point, etc.).
• Culturally sensitive.
• Valid Oklahoma driver’s license with ability to meet Seminole Nation liability insurance requirements and maintain eligibility for insurance.
• Must be able to pass background check, with no prior convictions and/or felonies.
• Must be able to comply with the Seminole Nation Drug Free Workplace policies.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Additional Information Position Type : Full Time Shift : Day
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